411B – Mountain Brook Double Twin Staircase Bunk Bed

411B Instruction Sheet
411B Video Assembly Animation
Mattresses Sold Separately.
Create a stylish and practical bedroom setup with our Double Twin Staircase Bunk Bed. Experience quality craftsmanship and smart storage solutions. It is constructed from solid pine wood in walnut gray, mahogany brown or antique white distressed finishes and features guardrails on all sides of the upper bunk. Staircase can only be used on the left side of this bed. Note: Staircase Not Reversible.

FEATURES:

• Solid Pine Frame Rustic Construction with MDF Backs and MDF Drawer Bottoms.
• Bed Ends and Staircase come Fully Assembled.
• No Varnish, Low VOC's.
• Available in Walnut Gray, Mahogany Brown and Antique White Distressed Finishes.
• Available in Twin/Twin or Twin/Full.
• Staircase Ladder.
  
• Four Storage Drawers.
• Recessed Drawer Handles.
• Upper and Bottom Bed Slat Support Systems Provided.
  
• Side Guard Rails for Top Bed.
• Some Assembly is Required.

DIMENSIONS AND WEIGHT LIMIT:

• Overall Assembled Dimensions:
  96 ½”L x 41"D x 62"H.
• Twin/Full Overall Assembled Dimensions:
  96 ½”L x 56"D x 62"H. 
  
• Inside Drawer Dimensions:
  11"W x 11¾”D x 4½"H.
• Weight Limit: 225 lbs. per sleeping surface.
• Maximum Mattress and Foundation Thickness: 6" Combined.
• Distance from floor to bottom rail: 8 ¼”.
• Distance from top of bottom rail to bottom of top rail: 35”.

SHIPPING AND DELIVERY:
Once your order has shipped, we will email you all the freight and tracking information. You will be provided with a link to the freight company. Once the shipment arrives at the local freight terminal, the freight company will call you in advance to schedule a delivery appointment.

PRODUCT GUARANTEE:
We stand behind our products. We offer a 180 Day warranty on material and
Warranty Policy:
Your furniture is covered for 180 days against faulty or defective parts and materials. This includes all product components such as headboards, rails, case goods, drawers, hardware, etc.

Any defect covered by this warranty that is reported to us during the 180 days will be addressed by the shipment of replacement part(s) to the customer at the manufacturer's expense, including transportation. In cases when orders are shipped in multiple boxes and part of them get lost in transit, the manufacturer will proceed with the replacement of the remaining missing boxes.

Alternatively, the replacement of the whole product or order may occur only in cases where the manufacturer considers it necessary. In such cases customers must rebox the faulty or defective items for carriers to be able to transport them back.

Should an issue arise after the warranty period, the manufacturer may or may not be able to supply replacement parts, if available. Parts and transportation costs may apply.

Issues During Transportation Policy:
Your warranty covers issues that may occur during transportation including damage, missing components, or missing products.

Items for which the transport company shows tracking status as "delivered", or for which the transport company has proof of delivery are considered delivered and fulfilled by the manufacturer. Any claims of missing boxes or items in such cases must be addressed directly to the transport company, and it is not the manufacturer's responsibility.

Warranty Limitations:
This warranty does not include:

1. Any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as rental or contract trade.
2. Any condition resulting from incorrect or inadequate maintenance or care.
3. Damage resulting from misuse or negligence.
4. Products purchased by any unauthorized dealers.
5. Products that have been modified or customized.

Notes: 
Please send an email, with photos and item number with the damaged or missing parts confirming the issue and the part number to the following: bunkstogo@mail.com