Refund

Refund Policy
Items can be returned and refunded due to buyer's remorse within 10 days from delivery date at the customer's cost of transportation.
Returns of new, unassembled, unused, and undamaged items will be accepted within 10 days of delivery receipt.
Returned items must be shipped at the expense of the customer via the same or similar carrier and service by which they were delivered. Original packaging is preferred, but in the event, it is no longer available, please ensure items are packaged properly to prevent damage during return transit.
Once we receive your return and ensure that they are in good shape, we will issue a refund minus the cost of return delivery.

A return shipping cost will be deducted off your refund if:

  1. You choose to have Bunks To Go pick up your return from your residence or delivered address.
  2. You refuse delivery for any reason without consent from Bunks To Go.
  3. You refuse an entire shipment because only a part of an item is damaged.
  4. The delivery address you provided was invalid and the order could not be delivered.
  5. You choose to cancel your order and it is past the cancellation time frame.
  6. If an item does not fit in your home and/or through your door.


    Tips to Avoid a Return

    1. Prior to placing your order, please make sure that the item you are ordering will fit through your door and in the space where it will go.
    2. If your item arrives with minor or cosmetic damage due to shipping, don't worry. We can attempt to replace the damaged parts of the product so you can avoid returning it.
      To initiate a return, you must first email bunkstogo@mail.com

      Product Image and Specification Disclaimer

      We work closely with our vendors and strive to be 100% certain of all product colors, dimensions, and measurements. Notwithstanding, however, specifications on our site may not reflect accurately as the manufacturer can change the specs at any time without notice. In terms of color, images of certain items may look different than the actual item. This can occur for a variety of reasons including but not limited to the lighting during a photo shoot or your monitor’s display. We have made every effort to display our products as accurately and will continue to do so. Any questions related to color, dimensions or specifications must be discussed prior to placing your order. If not fully addressed, Bunks To Go will not be held responsible. If there are things you are unclear about or have any questions, be sure to ask for assistance. Do not hesitate to contact us at bunkstogo@mail.com.